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Client Guide

Dear neighbour, welcome to Kamara

We wish you a healthy, happy and productive time in your new office. Below you'll find everything you need to make the most of Kamara's services.

Opening Hours

Serviced office clients can use their private offices 24 hours a day, 7 days a week, while virtual office clients can use offices and meeting rooms Monday to Saturday, 09:30 to 18:30. Virtual office clients who would like to hold meetings or use an office outside these hours can contact us at info@kamara.com.tr.

Office and Meeting Room Use

Serviced office clients have offices that come fully equipped, which they can also decorate however they like. Both serviced and virtual office clients can book shared offices and meeting rooms at any Kamara branch in advance and use them at discounted rates exclusive to Kamara clients.

Our virtual office packages include free usage: 3 hours of meeting room use per month, free of charge, at all branches (for up to 8 people), with 50% off any time beyond 3 hours; and 3 days of coworking space use per month, free of charge, at all branches, with 50% off any days beyond 3.

To make a booking, email info@kamara.com.tr or call us on 0850 532 20 09. While you're using your office, don't forget to meet your neighbours and grow your network.

You can find the contents and prices of our virtual office packages, as well as meeting room and daily office rental rates, at the links below.

Guests and Clients Visiting Your Office

You are always welcome to invite guests and clients to your office; every one of them is welcome here. The person visiting you might be a client or an official from an institution. Even if your visitor turns up unannounced at any of our branches, our colleague at reception can instantly access your details through the CRM software we use and becomes part of your team.

We host your guest and give you a call. Following your instructions, we ask your guest to wait in the common areas, show them to a meeting room, direct them to your office, or let them know you're not in and put you in touch with them. Even when you're out of the office, or out of town, we are your eyes and ears at your office and provide you with a reception service.

Getting to Our Offices

All Kamara facilities are on main transport routes, in central locations. All our buildings are within walking distance of metro, Marmaray and metrobus stops, right in the middle of city life. You can use all Kamara Office facilities.

For your guests to find Kamara, all they need to do is search Google for "Kamara İstiklal", "Kamara Bostancı" and so on. All our facilities are marked on Google, so the map location will come up straight away.

Internet and Café Area

Internet use is free at Kamara offices. As required by law, our Wi-Fi works with SMS verification; you can receive your personal password free of charge by SMS.

All drinks in our café areas are self-service, free and unlimited. If you'd like drinks served to your meeting room or office, just let the secretarial team know; this service is charged.

Secretarial Services

Our secretaries receive parcels addressed to you or your company and notify you by email straight away; you can then collect your parcels from the front desk. By replying to that email, you can ask us to scan a document in your parcel and send it to you, or to forward the parcel to an address you specify.

Calls to your company are answered in your company's name and transferred to you. Whether or not a call is transferred, the caller's details are emailed to you immediately.

For any questions about your parcels and calls, email sekreter@kamara.com.tr.

Accounting Matters

An invoice is issued to you for every payment you make to Kamara. Because the property owner, Kamara, is a company, it invoices you and you do not pay withholding tax. Kamara is registered for e-invoicing and emails you your e-archive invoice, so you can easily enter it into your accounts without waiting for a paper invoice to arrive.

To send us your billing details, and for all accounting matters, email muhasebe@kamara.com.tr.

At Kamara, invoices are sent in the first week of each month and payments are also made in the first week of each month. You can find our bank account numbers on our Payment page, or easily pay by credit card with no instalment charges.

Lump-sum payments come with a discount, which you can take advantage of whenever you like.

Cleaning and Maintenance

Our cleaning staff visit Kamara offices every day and do a detailed clean one day a week. Climate control and maintenance of our buildings are also taken care of. If you have any further requests on these matters, email info@kamara.com.tr.

Suggestions and Complaints

At Kamara, our clients are our most important inspectors, so your suggestions and feedback matter a great deal to us. Let's improve our shared spaces together.

If you have a suggestion or complaint about anything, please share it with destek@kamara.com.tr first, so that we can follow up on it.

Kamara Blog

Everything you want to know about virtual offices, serviced offices, shared offices and coworking is on the Kamara Blog (in Turkish)!

Have any questions?

Whenever you need help with anything, you can reach reception or give us a call.

0850 532 20 09

info@kamara.com.tr